Privacy Policy
Last updated: 23 June 2026
This Privacy Policy explains how Star Photo Lab, a sole proprietorship (“Star Photo Lab”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you use https://starphotolab.in and our services. We are committed to protecting your privacy and handling your data responsibly.
1. Information We Collect
- Account & contact details — name, email address, phone number, and business details you provide when signing up or placing an order.
- Order & shipping information — album specifications, delivery address, and order history.
- Uploaded content — the photographs and files you submit for printing.
- Payment information — payments are processed by Razorpay. We receive confirmation of payment status but do not store your full card, UPI, or banking credentials on our servers.
- Technical data — IP address, device and browser information, and basic usage logs used to operate and secure the service.
2. How We Use Your Information
- To process, produce, and deliver your orders.
- To communicate order updates, proofs, and support responses.
- To process payments and issue GST-compliant tax invoices.
- To prevent fraud and secure our platform.
- To comply with applicable legal and tax obligations.
3. Sharing of Information
We do not sell your personal information. We share it only with service providers who help us operate, such as:
- Razorpay — for secure payment processing.
- Logistics & courier partners — to deliver your physical orders.
- Cloud & communication providers — for file storage and order notifications.
- Government or legal authorities where required by law.
4. Data Retention
We retain your information for as long as needed to provide the service and to meet legal, accounting, and tax requirements. Uploaded production files are retained only as long as necessary to fulfil and support your order.
5. Data Security
We use reasonable technical and organisational measures — including encrypted connections and access controls — to protect your information. No method of transmission over the internet is completely secure, but we work to safeguard your data on an ongoing basis.
6. Your Rights
You may request access to, correction of, or deletion of your personal information, subject to legal and accounting retention requirements. To make a request, contact us using the details below.
7. Cookies
We use essential cookies to keep you signed in and to operate the site securely. We do not use cookies to sell your data to third parties.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.
9. Contact
For privacy questions or data requests, contact us at:
Star Photo Lab, a sole proprietorship
Kotwali Chowk, Ramsar Chowk, Bhagalpur, Bihar 812001, India
Email: info.starphotolab@gmail.com
Phone: +91 79799 16347